Panel Session One: IT Airport Management Systems

The convergence of airport IT solutions
The time of IT Silos is over. The borders between classic Airport IT Systems become blurred through the convergence of IT-Technologies. The Integration of IT-Systems and Solutions open up complete new perspectives for process support.
Michael Zaddach, Senior Vice President, Information Technology, Munich Airport International

Airport capacity and performance management
Airport IT solutions that support and improve capacity and punctuality.
Roland Krieg, Senior Vice President, Information and Communication, Fraport

Developing IT airport communication systems
Birol Bakirsever, IT General Manager, Istanbul International Airport

Airport IT management systems
Leonidas Daravelis, Manager, Acting Head of IT&T Business Unit, Athens International Airport

Panel Session Two: Virtual Travel 2020

Tracking passengers and objects in the airport – bringing airline and airports closer and increasing value for all
Copenhagen Airport has worked closely with technology providers, airlines and universities to develop systems to track objects and passengers – therefore adding value for all. What are the benefits and future potential threats of using tracking technology?
Henrik Bjørner Søe, Director, Head of Shopping Center Operation and Marketing, Copenhagen Airports

Self service check-in
Passenger self-service is playing an increasingly strategic role across the industry and is moving from being an alternative to a primary channel.
Paul Behan, Common Use Self-Service
(CUSS) Project Manager, IATA

Yemmi Agbebi, Director, Portfolio Marketing-SITA

Airline check-in kiosks
Airline kiosks are now offering the traveller a variety of functions including ticketing, flight check-in and printing boarding passes – but what are the future possibilities? Will airline kiosks of the future cater for biometric identification and security screening?
Cees de Vos, Director, KLM Systems Services

Panel Session Three: What IT delivers for retail and revenue generation

Driving non-aviation revenues through e-commerce
Simon Preece, Head of Retail and Concessions,
Bristol International Airport

Theresa Hughes,
Managing Director, Chauntry CorporationChauntry Corporation

Virtual shopping – the future of duty free and consumer culture
As airport shopping is expanding steadily, there are many risks and opportunities facing this fast-growing sector. Introducing new technologies will help push the consumer culture into the future, ensuring its survival.
Speaker invited*

Boosting your retail sales by staying ahead of the market – interactive advertising
Passenger's way through the airport is changing. Caused by different demands all parts of the passenger process will be modified, e.g. check in and boarding. Main participant is the passenger himself. Giving him all information he needs to find his way is an important tool to achieve lean processes. It is a good match that most people get used to multimedia information. A modern airport information system must be designed in accordance to this, has to be flexible and should integrate as well demands for advertising and for entertainment.
Dirk Spengler
Head of IT & CIO, Stuttgart Airport GmbH

Panel Session four: Latest IT trends and web based solutions

The ‘smart’ way to buy – tendering for airport equipment through the internet
Several of Europe’s leading airports, including Aeroports de Paris and BAA, are using the internet based supply-chain portal, AirportSmart, to improve their tendering processes and reduce puchasing costs.
David Bricknell, CEO Airport Smart

Wireless Technologies at Terminal 5 London Heathrow Airport - Case Study
The new Terminal at London's Heathrow Airport provided BAA the opportunity to advance its IT Strategy around Common Use Wireless LAN. This Case-Study will describe the technology being deployed, the reasons behind its selection, the applications to be used over the wireless LAN and highlight some of the unique challenges faced during the design and implementationn within this multi-billion dollar Terminal building
Alan Newbold , Arup and IP Design Leader,
Terminal 5 Systems

Innovations in apron management
Advances in localisation, communication and information technology. Plus, how airport operators acting as service providers for the community create the opportunity to change the organisation of apron processes in a true win-win situation.
Stephan Poser, Sector Manager Airports/Aviation Siemens IT Solutions & Services, Siemens

New technologies in the tracking of cargo between supplier and customer
Speaker invited*

* Invited Speakers

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