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Asia-Pacific Airports magazine Issue 2 2009

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To see a pdf of this issue of click here

Contents
Viewpoint
News
ACI Asia-Pacific news
In good shape Joe Bates reports on Queen Alia International Airport’s mission to transform itself into the Middle East’s niche hub.
Making history Peta Tomlinson discovers why these are record-breaking times for Sydney Airport.
Nobody does it better The results of the 2008 Airport Service Quality (ASQ) awards confirm that Asia-Pacific airports lead the way when it comes to customer satisfaction, writes Joe Bates.
Lounge lizards Some Asia-Pacific carriers have turned their airport executive lounges into works of service-orientated art, writes Tom Ballantyne.
Way to go Peta Tomlinson takes a closer look at the development of remote check-in facilities across the Asia-Pacific region.
Adapt and grow What does 2009 hold for Asia-Pacific travel? Joe Bates talks to PATA’s Greg Duffell about his thoughts on the year ahead.
Difficult days Lucy Siebert takes a look at the dramatic effect the global recession is having on Hong Kong and its airlines.
Toughing it out James Halstead explains why China may prove to be more resilient during the economic downturn than many other regions.
Making waves Qatar’s history as a seafaring nation reliant on pearl trading is reflected by water-inspired designs at the New Doha International Airport, writes Sarah Campbell.
Project watch Christchurch International Airport.
Traffic trends
The last word Disney’s Andrew Kam reflects on the importance of good customer service.

Sales Contacts Asia Office Monica Chan Advertising Manager E-mail: monica@asiapacificairports.com Direct line: +603 2070 68 14 Mobile: +603 16 272 46 48
London Office
Jonathan Lee Sales Director Tel: +44 (0) 208 831 7563 E-mail: jonathan@asiapacificairports.com
Kalpesh Vadher Sales Manager Tel: +44 (0) 208 831 7510 E-mail: kalpesh@asiapacificairports.com
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Editorial Contacts
Joe Bates Editor E-mail: joe@airport-world.com Direct line: +44 (0) 208 831 7507


Asia-Pacific Airports is printed on behalf of Airports Council International Asia-Pacific. Visit www.aci-asiapac.aero by clicking here
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