Current Issue, February-March 2007

ACI Viewpoint

News

Nordic King
How is Oslo Gardermoen faring nearly 10 years on from its much trumpeted opening? Teresa Andrews reports.

Breaking the mould
Joe Bates reports on the trend setting transformation of Adelaide Airport.

Winning ways
Airport World salutes the winners of ACI’s annual customer satisfaction survey.

Speaking clearly
How do airports communicate with their passengers? Chris Kjelgaard investigates.

Time to be heard
ACI Europe’s new director general, Olivier Jankovec, talks to Joe Bates about the challenges ahead for the continent’s airports.

Call to action
Nancy Gautier reports on the challenges of future airport growth.

The Toronto experience
Joe Bates reports on how Toronto Pearson put its emergency rescue plan into action for real when an Air France flight overshot the runway 18 months ago.

In it for the long-haul
F&B operators inevitably want long contracts in place before they commit to investing in new facilities, but is this necessarily the best deal for airports? Henry Canaday reports.

Desert classic
With annual sales now exceeding $700 million and awards galore in the trophy cabinet, what next for Dubai Duty Free? Mark Chivers investigates.

Five steps to heaven
Steven Peters outlines five steps to success for airports thinking of upgrading the retail and F&B offering in their terminals.

Putting people first
John Krajovic and Derrick Choi report on the design principles behind the emergence of the new-look Boston Logan International Airport.

Project watch - Indira Gandhi International Airport & Abu Dhabi International Airport.

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